Virtual tour for the residential complex sales department: open 24/7 without a manager
Virtual tour for the sales department of a residential complex: works 24/7 without a manager Briefly: A virtual tour for the sales department is an interactive 3D model of an apartment or residential complex, which the client walks through from anywhere in the world. In our practice, at a property in New Moscow, the conversion from showing to booking increased from 8% to 17% in two months after the launch of the tour. A virtual tour for the sales department solves the developer’s main pain point: the client doesn’t want to go to a construction site in the mud, and doesn’t understand the space from the renderings. At 360° Space we film showrooms, sample apartments and entire sections - the tour is built into the website, sent to the messenger and opened from the phone without installing applications. The manager sends a link - the client himself walks around the future apartment at 22:00 from a neighboring region. No pre-registration or logistics. Below are specifics on benefits, shooting times and price ranges. Why does a developer need a 3D tour in the sales department? We collected figures from our latest projects - a comfort-class residential complex in Kazan, apartments in the center of Nizhny Novgorod and a country village near Tver. Work without a manager 24/7. A client from Vladivostok looks at an apartment in a Moscow residential complex at 3 a.m. Moscow time - the application falls into the CRM in the morning. In one project, 31% of all lead impressions occurred during non-working hours. Reduce empty exits by 40–60%. Before the tour, they came to the office for a meeting and “just to have a look.” Afterwards, those who have already decided on the layout go to the meeting. Managers stopped wasting time. Increased impression-to-booking conversion. On a project in New Moscow - from 8% to 17% in two months. By the time of the call, the client had already “lived” the apartment with his eyes. Sale of unbuilt. We rent one model floor - the tour covers 200+ apartments of the same layout. For an LCD with 12 cases, we saved the customer from shooting each section separately. Regional and foreign buyers. One of the clients, a premium segment developer in Sochi, closes 40% of transactions with buyers from Moscow and Kazakhstan, who come for the first time to sign the agreement. A separate benefit is that the tour takes the load off the call center. Half of the questions “where are the sockets”, “what is the height of the ceilings” disappear: on the tour there are hint points with text and photos. How it works: from filming to embedding into a website The process is simple, but there are nuances that we have worked out over 400+ projects. Step 1. Preparing the object. The day before the shooting, the construction manager prepares the apartment: removes construction debris, turns on the lights, closes unnecessary doors. If we rent a furnished showroom, we ask you to remove personal belongings and turn on all decorative lights. It’s a small thing, but the shot without the backlight on in the kitchen looks dead. Step 2. Shoot with a Matterport Pro3 camera. Standard apartment 60–80 m² – 1.5–2 hours. A two-level penthouse of 220 m² in St. Petersburg was rented for 4 hours including lunch. The camera is placed every 1.5–2 meters, makes a 360° sphere and laser measurements. The error is 1% at 3 meters. Step 3. Processing and assembly. 3–5 business days. We glue the spheres together, mark transition points, add a menu, developer branding, and a “submit a request” button right in the tour. Upon request, we will sew in a floor plan with clickable rooms. Step 4. Placement. We give three options to choose from: the 360° Space cloud with our technical support and high-speed servers, deployment on the customer’s server (relevant for large developers with an internal IT department) or offline assembly - a standalone version for a PC in the sales department or a separate assembly for a VR headset for exhibitions and MIPIM. At a real estate exhibition in Dubai last fall, one of our clients showed an LCD in Oculus Quest - offline, without Wi-Fi at the stand. The finished tour is a link, an iframe for embedding on the developer’s website and a QR code for banners and booklets. See all projects → How much does a tour cost for the sales department? The price depends on the area, number of layouts and depth of assembly (with a menu, floor plan, built-in application form or basic option). Sample apartment 40–80 m² - from 25,000 ₽ turnkey. Furnished showroom 100–150 m² with branding - from 45,000 ₽. Section with several layouts (5–8 apartments) - from 90,000 ₽. Comprehensive photography of residential complexes (Mops, entrance group, all standard layouts, parking) - on request, usually 250,000–600,000 rubles depending on the scale. It’s convenient to estimate the exact estimate for your property in the calculator - you can also see the range of deadlines there. Another point that is often asked about: the tour does not “die” after the completion of the residential complex. We continue to host the project as long as the developer needs - flexible hosting formats allow you to transfer the tour to the client’s infrastructure or issue an offline copy for the archive at any time. Frequently asked questions Is it possible to rent an apartment without finishing and “finish” the renovation? Yes, this is a separate service - virtual staging. We shoot the “gray key” and add furniture, light and textures in post-processing. It costs more than a basic shoot, but saves on showroom furnishings. How many days will the tour be ready after filming? The standard period is 3–5 working days. If you need a built-in application form, floor plan and branding - plus 2-3 days. We do urgent launches within 48 hours by agreement. Will the tour work from the client's phone? Yes, it opens in any browser on iOS and Android without installing applications. We checked it on a connection in the Moscow metro - it loads on 4G in 3-5 seconds. VR mode is activated by a button in the tour interface. Calculate costProject catalogMatterport